Airbnb to verify all of it's listings
3rd December 2019
Airbnb has been in the headlines alot recently. Not only has it outlined plans to go public next year, it has just secured a huge deal with the Olympics. But most importantly, all its properties will soon be verified for accuracy of photos, addresses, listing details, cleanliness, safety and basic home amenities, according to a company-wide email sent by Airbnb co-founder and chief executive officer Brian Chesky. All rentals that meet the company’s new standards will be “clearly labeled” by December 15, 2020.
The long-awaited updates to Airbnb’s security measures were announced just days after Chesky announced the business would ban “party houses" and work harder to combat unauthorized parties and abusive host and guest conduct.
“We believe that trust on the internet begins with verifying the accuracy of the information on internet platforms, and we believe that this is an important step for our industry,” Chesky said in the staff email.
Airbnb also will launch a 24/7 Neighbor Hotline, which will allow guests to reach a real Airbnb employee from any location at any time. The company will fully roll-out the service next year. Finally, Airbnb will expand its screening of potentially high-risk reservations globally next year.
The TMI will be watching developments carefully.