Jump to navigationSkip to main content

Main Sponsor

Main Sponsor - Simpleview

TMI Annual Convention 2016 - 11/12 October


You can download a PDF of the programme with timings here.


11th October at Bournemouth University

Bournemouth University would like to welcome delegates to the TMI convention and hope that you will join us at the Uni Summit. Click here for directions, it is about a 15 minute bus journey from the Hilton. Please contact us beforehand if you require parking as it is limited.

Registration and coffee/tea from 11:30.

12:00-12:10 Welcome to TMI and Bournemouth University Robin Barker and Professor Dimitrios Buhalis, Bournemouth University

12:10-13:30 will focus on Tourism Destinations

There will be presentations from keynote speakers followed by a Q&A session.

  • Professor Adele Ladkin, Bournemouth University – Sustainable Tourism Destinations: A Human Resource Perspective
  • Paul Williams Head of CPD TMI - It's destination management, Jim, but not as we know it!
  • Dr Philip Long, Bournemouth University -  Developing the Critically Reflective Destination Management Practitioner: Learning from the ‘Creative Industries’

13:30-14:10 Lunch break (at own expense)

14.10-14.40 Breakout groups;

Group 1 Students (facilitators: Professor Adele Ladkin, Dr Duncan Light and Neil McCollum TMI, English Heritage Historic Properties Director South East);

Group 2 Practitioners (facilitators: Dr Philip Long, Dr Anya Chapman and Paul Armstrong, Enterprise & Innovation Lead, University of Cumbria)

14.40-15.00 Feedback and panel discussion chaired by Neil McCollum; around the following questions:

feedback and a panel discussion chaired by Neil McCullum around the following questions:

  • What is best practice for industry education partnerships?
  • Consensus or not? What skills do students need for career development and employability and what does industry require?
  • How can TMI support research and professional development?

16.30-18.00 Study Tours click for more information.  Will start and finish at Hilton Bournemouth

18.45-late - The bar will be open from 6.45pm with the TMI AGM at 7pm followed at 7.30pm by drinks, supper and networking at Key West Restaurant at the Pier.  Music will be by the Blue Tides, featuring our very own Anthony Climpson, an exciting new band playing soulful jazz, rock and reggae. With male and female singers, saxes, trumpet, flute, guitar, bass and drums we make a unique and colourful sound.  Highlights include a medley featuring the “Magnificent 7” theme tune, Arthurs Conley’s “Sweet Soul Music” and Joe Tex’s Northern Soul hit “Show Me”, along with a reggae version of the Burt Bacharach classic “Walk on By” , Mose Alison’s “Swinging Machine” and “Soul Bossa” – the Austin Powers theme tune.  

12th October at Hilton Bournemouth

  • Bernard Donoghue, Tourism Alliance and ALVA - The state of the nation; Brexit and the changing tourism landscape
  • Ray Veal, Tourism for All - Tourism is for Everybody and Professor Dimitrios Buhalis, Bournemouth University - Accessible tourism a business opportunity, the requirements of Accessible tourism and Accessible tourism and technology innovations
  • Tom Moore and Jowanna Conboye, Stephens Scown Solicitors - Dangerous data and the dwindling light of the Data Protection Act – are you ready for the new data protection laws?Tom and Jowanna look at existing data protection laws and the impending change in practice that will result as we shift from the Data Protection Act to the General Data Protection Regulation and what it means for tourism businesses. Key questions that will be addressed include:
    • What is the current law?
    • What will change?
    • How do I prepare?
    • But what about Brexit?
    • When will this presentation end?
  • David Gardner, GWR - UK Rail and Tourism – A Winning Combination.  Experience has demonstrated that innovative products and proactive regional support are the essential for successfully growing the rail tourism market.  As part of the rebirth of the Great Western Railway a major focus has been placed on positioning rail travel within the holiday and short-break market, yet this cannot be done by the train operating company in isolation.  Local partnerships and relationships add value to the rail travel proposition whilst the use of trains by visitors means that visitors have more time to spend in their destination as well as the quickest means of travel to/from London and its International travel options. 
  • Andrew Daines, VisitFlanders - Increasing the economic value of tourism to Flanders - how visitors are inspired and working with partners including carriers and OTAs to deliver an economic impact
  • Samantha Richardson, Coastal Tourism Academy - Coastal Tourism in 2016 - Turning the Tide - new research findings highlighting the opportunities for tourism growth in coastal destinations
  • Amanda Lumley, Destination Plymouth - Mayflower 400 - working in partnership with destinations in the UK, US and Holland and aspirations for 2020 and the legacy for UK tourism
  • Cathrin Wurst, Hilton Bournemouth Hotel - Hilton Hotels Loyalty Programme
  • The WIGHT BID – a sustainable future for tourism. The UK’s first county-wide Business Improvement District has been created on the Isle of Wight, following an 18 month consultation and communications campaign led by the Island’s DMO. David Thornton CEO of Visit Isle of Wight explains the decisions and challenges along the way, and what happens next. 
  • Scott Ford, Precision Creative and Media - Using Data to improve marketing effectiveness.  In an increasingly competitive landscape where customers are inundated with marketing messages, understanding your data can help to get the right message to the right people at the right time.
  • Sharon Orrell, VisitEngland - Domestic Tourism Trends.  An overview of domestic tourism in England, looking at longer term trends and introducing the latest 2016 data.
  • Esther Pearson, South West Coast Path Association, Case study: Discover England Fund - South West Coast Path’s project to create an attractive buyable product that brings new overseas free independent travellers and tour operators to enjoy this national asset and the hospitality of a host of small business operators in the region.
  • Amy Scarth, Acorn Tourism Consulting Ltd - Stories behind the numbers: digital travel & tourism in 2016 and beyond
  • Deniz Sonmez, Expedia - The Journey Ahead and an Evolving Landscape
  • Richard Veal, New Mind Tell Us and Hana York, WebTicketManager - proven revenue generating opportunities for DMOs.  Richard will share the best digital revenue generation models that have been implemented by their 250 DMO clients. Hanna will talk specifically about Ticketing and how it aligns with the DMO’s remit to tell the story of the destination whilst also earning commercial income.